| 1. |
What over-the counter (OTC) products can I purchase with my flexible spending account (FSA) or health reimbursement account (HRA) funds?
IRS regulations allow a number of OTC products to be purchased with pre-tax FSA or HRA funds. A list of eligible products can be found here.
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| 2. |
Can I use my Consumer Accounts Card to pay for my OTC purchases?
Yes. The balance in your account will be adjusted to reflect the amount of your purchase.
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| 3. |
Must I use my Consumer Accounts Card to pay for eligible purchases if I want to be reimbursed from my FSA or HRA?
No. Besides your Consumer Accounts Card, you may use another form of payment such as a credit card or cash to make your purchases. If you don't use your Consumer Accounts Card, you will need to submit a manual claim for reimbursement.
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| 4. |
How do I use drugstore.com to make my eligible OTC purchases?
First time users must register on drugstore.com. Click here to launch drugstore.com and become a registered user. Then, choose the FSA Store tab on drugstore.com for easy and convenient selection of eligible products. If you pay for your purchases with your Consumer Accounts Card, funds will automatically be drawn from your FSA for eligible items. If you use another form of payment and you have the auto-rollover feature activated on your account, your purchase will automatically be submitted for reimbursement. Otherwise, you should print a receipt at checkout and submit a manual claim. Click here to obtain a manual claim form.
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| 5. |
If I make my OTC purchases over the internet or by phone, are shipping costs eligible FSA/HRA expenses?
Yes. The cost of shipping of your OTC items is an eligible reimbursable expense.
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| 6. |
Is the sales tax on OTC purchases a reimbursable expense?
Yes.
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| 7. |
Can I use my Consumer Accounts Card when I am purchasing both eligible and ineligible OTC products in the same transaction?
Your Consumer Accounts Card can only be used to purchase eligible OTC products. You will need to separate your eligible and ineligible items at the time of purchase and pay for each group of items separately using the appropriate form of payment.
For added convenience when shopping online at drugstore.com or at Walgreens, eligible and ineligible charges will be tallied separately at checkout. You may use your Card to pay for the eligible portion and another form of payment for the ineligible products.
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| 8. |
How are returns and refunds handled?
If you return purchases made with your Consumer Accounts Card, your FSA or HRA is credited accordingly. If you return purchases made with another form of payment, you are responsible for returning the funds to your FSA or HRA.
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